Privacy Policy
Assured Home Nursing is committed to safeguarding the privacy of your health information. As part of our operations, we generate records regarding your care and the services we provide to you. While these records are our property, we are legally required to:
- Maintain the confidentiality of your health information.
- Provide you with this notice detailing our legal duties and privacy practices concerning your health information.
- Adhere to the terms of our current privacy practices.
This notice summarizes the following important information:
- How we may use and disclose your health information.
- Your privacy rights regarding your health information.
- Our obligations concerning the use and disclosure of your health information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only collect information that you voluntarily provide to us through email or other direct communication. This information will not be sold or rented to any third party.
We use your information solely to respond to your inquiries and provide the services you request. We do not share your information with any outside parties, except as necessary to fulfill your requests.
How We Use or Disclose Your Health Information
Without separate authorization:
- Services: We use your health information to provide home care services, which may involve sharing information with our staff, your doctors, or healthcare facilities.
- Payment: We may disclose your health information to obtain prior approval from insurers, bill for services, and collect payments.
- Operations: Your health information may be used for quality improvement, staff evaluation, and other operational purposes. We may also contact you for satisfaction surveys or appointment reminders.
We may share your information with business associates, such as accountants, consultants, and attorneys, who are required by contract to protect your privacy. Government surveyors may also access your health information when evaluating our services.
- Health-Related Benefits and Services: We may use or disclose your health information to inform you about other health-related benefits or services. If you prefer not to receive these communications, please notify us in writing.
- Individuals Involved in Your Care: We may share your health information with family members, friends, or others involved in your care. If you do not want certain individuals to receive this information, please let us know.
Uses or Disclosures Required or Permitted by Law:
We may disclose your health information as required by law for reasons such as:
- Disaster relief efforts
- Public health activities
- Reporting abuse, neglect, or domestic violence
- Complying with law enforcement or government requirements
- Assisting in legal processes, such as Workers’ Compensation claims
Response to Your Inquiries
We use non-medical information, such as your address, phone number, and email, to respond to your inquiries, gather demographic data, and update you on our services. This information will not be shared for other purposes. Any changes to this policy will be posted on our website.
Your Rights Regarding Your Health Information
You have the following rights concerning your health information:
- Confidential Communication: You can request that we communicate with you about health-related issues in a specific manner or location. We will accommodate reasonable requests.
- Requesting Restrictions: You can request restrictions on how we use or disclose your health information. While we are not required to agree, if we do, we are bound by that agreement except as required by law.
- Inspection and Copies: You have the right to inspect and obtain copies of your health information, excluding psychotherapy notes. We may charge a fee for the cost of fulfilling your request.
- Amendment: If you believe your health information is incorrect or incomplete, you may request an amendment. We may deny your request if the information is accurate, complete, or not part of our records.
- Accounting of Disclosures: You have the right to request a list of certain disclosures of your health information. The first list within a 12-month period is free, but additional lists may incur a fee.
- Filing a Complaint: If you believe your privacy rights have been violated, you may file a complaint with us or the Department of Health and Human Services without fear of retaliation.
- Authorization for Other Uses: For uses not covered by this notice, we will obtain your written authorization, which you may revoke at any time.
Links to Other Sites
Our website may contain links to other sites. We are not responsible for the content or privacy practices of these sites and encourage you to read their privacy statements.
Your Access and Control Over Information
You may opt out of future communications from us at any time by contacting us. You have the right to:
- Access your data
- Correct any inaccuracies
- Request deletion of your data
- Express concerns about how we use your data
Security
We take appropriate measures to protect your information. Only authorized employees have access to your data, and our systems are secured to prevent unauthorized access.
Updates
Our Privacy Policy may change periodically, and updates will be posted on this page.